[
  {
    "title": "系统登录页面优化建议",
    "ticket_content": "<p>建议在登录页面增加记住密码功能和第三方登录入口，提升用户体验。</p>",
    "summary": "建议在登录页面增加记住密码功能和第三方登录入口",
    "ticket_type": "suggestion",
    "images": null,
    "reply": "感谢您的建议，我们将在下个版本中加入记住密码功能。",
    "assigned_id": 2,
    "status": 2,
    "tenant_id": 1,
    "description": "用户体验优化"
  },
  {
    "title": "表格导出功能异常",
    "ticket_content": "<p>当数据量超过1000条时，导出Excel功能会超时失败。</p>",
    "summary": "数据量超过1000条导出Excel超时",
    "ticket_type": "bug",
    "images": null,
    "reply": null,
    "assigned_id": 3,
    "status": 1,
    "tenant_id": 1,
    "description": "导出功能问题"
  },
  {
    "title": "希望增加批量删除功能",
    "ticket_content": "<p>用户管理页面希望支持批量选择删除，提高管理效率。</p>",
    "summary": "用户管理页面希望支持批量选择删除",
    "ticket_type": "optimize",
    "images": null,
    "reply": null,
    "assigned_id": null,
    "status": 0,
    "tenant_id": 1,
    "description": "功能优化建议"
  },
  {
    "title": "手机端适配问题反馈",
    "ticket_content": "<p>在iPhone Safari浏览器上，菜单栏折叠后无法展开，需要刷新页面才能恢复。</p>",
    "summary": "iPhone Safari菜单折叠后无法展开",
    "ticket_type": "bug",
    "images": "[\"https://example.com/screenshot1.png\"]",
    "reply": null,
    "assigned_id": 4,
    "status": 1,
    "tenant_id": 1,
    "description": "移动端兼容性问题"
  },
  {
    "title": "增加数据权限粒度",
    "ticket_content": "<p>当前数据权限只能控制到部门级别，希望能支持自定义数据范围，如只查看本人创建的数据、指定项目范围等。</p>",
    "summary": "数据权限需要支持自定义范围",
    "ticket_type": "optimize",
    "images": null,
    "reply": "已纳入Q3规划，感谢反馈。",
    "assigned_id": 2,
    "status": 2,
    "tenant_id": 1,
    "description": "数据权限增强"
  },
  {
    "title": "工作流审批节点无法修改",
    "ticket_content": "<p>已发布的工作流无法修改审批节点配置，需要先取消发布才能修改，操作繁琐。</p>",
    "summary": "已发布工作流无法直接修改节点",
    "ticket_type": "bug",
    "images": null,
    "reply": null,
    "assigned_id": null,
    "status": 0,
    "tenant_id": 3,
    "description": "星辰科技反馈工作流问题"
  },
  {
    "title": "希望增加钉钉集成",
    "ticket_content": "<p>团队使用钉钉进行日常协作，希望能将通知和待办事项同步到钉钉工作台。</p>",
    "summary": "希望支持钉钉消息集成",
    "ticket_type": "suggestion",
    "images": null,
    "reply": "我们会评估第三方集成的优先级。",
    "assigned_id": null,
    "status": 3,
    "tenant_id": 4,
    "description": "创新工坊第三方集成需求"
  },
  {
    "title": "其他-文档链接失效",
    "ticket_content": "<p>帮助文档中的API接口说明链接跳转404，影响开发对接。</p>",
    "summary": "帮助文档API链接404",
    "ticket_type": "other",
    "images": null,
    "reply": null,
    "assigned_id": 3,
    "status": 0,
    "tenant_id": 1,
    "description": "文档链接问题"
  }
]